Top Queries

1. How do I select items to purchase?

As you browse through the cliths Online Store, click on the "add to shopping cart" button beneath the items that you wish to purchase.

2. How do I know what is in my shopping cart?

When browsing through cliths, simply look to the top right-side of the screen to see which items you have in your shopping cart. Use the arrows to move between items in your cart.

3. How do I remove an item from my shopping cart?

Click the "remove" check box and click "modify cart" to remove that item from your cart. You may also change the quantity of items to "0" (zero) to remove the item from your shopping cart.

4. How do I modify the quantity of a product in my shopping cart?

Click on "view shopping cart" to see an itemized list of the products in your shopping cart. Change the quantity of the item and click "modify cart" to update the contents of your shopping cart.

5. How do I empty out my shopping cart?

To remove items from your shopping cart click on "view cart", check the "remove" box for each item that you would like to remove from your shopping cart and then click on "update total".

Terms of Use

The use of this site is governed by the policies, terms and conditions. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. cliths Store reserves the right to make changes to this site and these terms and conditions at any time.


Access and Use of Website

You agree to only access or use the Website solely for legal purposes as allowed by these Terms of Use. (International users should note that they must agree to comply with all applicable local laws regarding privacy, Return policy Terms of use and acceptable use and content.) Amongst other things, you agree not to:

(1) modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, frame, use, transfer or sell any information, software, products, services or Content (as defined below) provided through or obtained from the Website, including without limitation, engage in the practice of "screen scraping," or any other similar activity

(2) damage, disable, overburden, transmit any worms or viruses or any code of a destructive nature, or interfere with any other party's use and enjoyment of the Network

(3) violate any applicable laws, rules or regulations in your jurisdiction

(4) Access or attempt to access any password-protected, secure or non-public areas of the Website without the express permission of cliths Store

For any portion of the Website that requires a user name and/or password, you are responsible for all use of your account (under any user name or password) and for ensuring that all use of your account complies fully with the provisions of these Terms of Use. You shall be responsible for protecting the confidentiality of your user name(s) or password(s), if any


All information, text, graphics, images, photographs, logos, illustrations, descriptions, data, designs, icons, video clips, audio clips, sounds, files, trademarks, copyrighted material, trade dress, interfaces, software, specifications, catalogs, literature, advertisements, titles, names, User Generated Content and any other materials provided on the Website are owned by . cliths Store and/or third parties, and are collectively referred to as "Content." The Content may contain omissions, errors, or may be out of date. cliths Store reserves the right, in its sole discretion, to change, delete, update, modify or otherwise alter the Content at any time without providing notice to you. The Content is provided for informational purposes only and is not binding on . cliths Store in any way except to the extent that it is specifically indicated to be so.

We do not control, approve, sponsor or endorse any third-party Content, products or services and make no representations regarding, and are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of any third-party Content, products or services. Any third-party Content, products or services posted on, transmitted through, or linked to from the Network are the sole responsibility of the third-party originator of such Content. Links to any third-party Content are provided for your convenience only. If you choose to access any third-party Content, you do so at your own risk. You acknowledge and agree that crunchy fashion is not responsible or liable for any loss or damage of any sort incurred as a result of accessing a third-party website, or any dealings with any third-party website, operator thereof, or any third-party content, products or services.

Any concerns regarding Content and/or availability of hyperlinks of a third party on the Network, which are not controlled by . cliths Store, should be directed to the third party that controls such Content or hyperlink. If you believe we have provided a hyperlink to a third-party website that contains infringing or illegal Content, products or services, we ask that you notify us so that we may evaluate whether, in our sole discretion, to disable it from the Website.

Unauthoriezed Use of The Website

You shall not use any automatic or manual conduct, device, process, software, program, algorithm, methodology or routine, including but not limited to a "robot," "spider" or other similar process or functionality to interfere (or attempt to interfere) with, damage, disable or impose an unreasonable burden or load on, the operation of the Website, or transmit any worms or viruses or any code of a destructive nature on or to the Website.

You agree that you shall not use the Website for any illegal, obscene, abusive, offensive, harassing, improper or objectionable purpose, to sell or offer to sell any goods or services, to conduct or forward surveys, contests, or chain letters, or for any purpose that is prohibited by these Terms & Conditions. Illegal and/or unauthorized uses of the Website, including, but not limited to, unauthorized framing of or linking to the Website or unauthorized use of any robot, spider, or other automated device on the Website, will be investigated and will be subject to appropriate legal action, including, without limitation, civil, criminal, and injunctive redress.

Disclaimber and Limitation of Liability

You expressly understand and agree that, to the maximum extent permitted by applicable law:

The website, services and other materials are provided by . cliths Store on an "as is" and “as available” basis without warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing. cliths Store makes no warranty that

(i) the website or the services will meet your requirements or your use of the website or the services will be uninterrupted, timely, secure or error-free;

(ii) the results that may be obtained from the use of the website, services or materials will be effective, accurate or reliable;

(iii) the quality of the website, services or other materials will meet your expectations; or that

(iv) any errors or defects in the website, services or other materials will be corrected. No advice or information, whether oral or written, obtained by you from . cliths Store or through or from use of the services shall create any warranty not expressly stated in the terms of use.

To the maximum extent permitted by applicable law, . cliths Store will have no liability related to user content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. . cliths Store also disclaims all liability with respect to the misuse, loss, modification or unavailability of any user content.

cliths Store will not be liable for any loss that you may incur as a consequence of unauthorized use of your account or account information in connection with the website or any services or materials, either with or without your knowledge. . cliths Store has endeavored to ensure that all the information on the website is correct, but . cliths Store neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or service. . cliths Store shall not be responsible for the delay or inability to use the website or related functionalities, the provision of or failure to provide functionalities, or for any information, software, products, functionalities and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, . cliths Store shall not be held responsible for non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond . cliths Store ‘s control. The user understands and agrees that any material or data downloaded or otherwise obtained through the website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material or data. . cliths Store’s is not responsible for any typographical error leading to an invalid coupon. . cliths Store accepts no liability for any errors or omissions, with respect to any information provided to you whether on behalf of itself or third parties.

Violation of The Terms & Conditions

You agree that . cliths Store may, in its sole discretion and without prior notice, terminate Your access to the Website and block Your future access to the Website if . cliths Store determines that You have violated these Terms & Conditions or Additional Terms. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to . cliths Store, for which monetary damages would be inadequate, and you consent to . cliths Store obtaining any injunctive or equitable relief that . cliths Store deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies . cliths Store may have at law or in equity.

You agree that . cliths Store may, in its sole discretion, and without prior notice, terminate Your access to the Website, for cause, which includes (but is not limited to):

(1) requests by law enforcement or other government agencies;

(2) a request by You (self-initiated account deletions);

(3) discontinuance or material modification of the Website or any service offered on or through the Website; or

(4) unexpected technical issues or problems.

If . cliths Store does take any legal action against you as a result of your violation of these Terms of Use, cliths Store will be entitled to recover from you, and you agree to pay, all reasonable attorneys' fees and costs of such action, in addition to any other relief granted to . cliths Store

Governing Law

These Terms of Use and all transactions entered into on or through the Website and the relationship between you and . cliths Store shall be governed in accordance with the laws of India without reference to conflict of laws principles.

You agree that all claims, differences and disputes arising under or in connection with or in relation hereto the Website, the Terms of Use or any transactions entered into on or through the Website or the relationship between You and . cliths Store shall be subject to the exclusive jurisdiction of the courts at Delhi, India and You hereby accede to and accept the jurisdiction of such courts.

Returns Policies

How can I return products?

Returns You have 10 days calendar days to return an item from the date you received it.

What is the criteria for Returning Product?

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

How I will receive Refunds ?

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your account in form of reward points.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Who will bear the shipping cost if product is returned?

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


How can I pay for my order at cliths?

We support the following payment options at cliths:

  1. Debit Card
  2. Net banking
  3. Credit card
  4. Payumoney Wallet

Why can't I see the COD option on my payment page?

At cliths store we are not availing COD option for time being as soon as we start COD we will inform our customers

What should I do if my payment fails?

Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses and passwords. If your payment is debited from your account after a payment failure, it will be credited back within 7-10 business days, after we receive a confirmation from the bank.

I am being charged a VAT amount on my order. What is VAT?

Value Added Tax (VAT) is an indirect tax under the Indian taxation system which is levied, based on consumption, by state governments. VAT will have to borne/paid by the ultimate consumer of the product.

If I return/cancel the purchased product will the VAT amount charged be refunded?

Yes. If you return the product the applicable VAT amount will also be refunded to your account